Refund Policy

Last Updated: March 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made on berovlice.space. It is designed to ensure transparency and fairness for our users while providing maximum legal protection for berovlice.space in compliance with applicable laws and regulations in the Czech Republic.

Scope and Applicability

This policy applies to all transactions conducted through berovlice.space. By making a purchase, you agree to the terms outlined in this Refund Policy. This policy is applicable to all users, including consumers and businesses, who purchase products or services from berovlice.space.

Definitions

  • Refund: A return of funds to the original payment method used for the purchase.
  • Product: Any item or service offered for sale on berovlice.space.
  • User: Any individual or entity that accesses or uses berovlice.space.

Main Policy Content

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • The product is defective or not as described.
  • The user has canceled the order within the specified cancellation period.
  • The user has not received the product within the expected delivery timeframe.

2. Refund Process

To initiate a refund, users must:

  1. Contact our customer service team at [email protected] within 14 days of receiving the product.
  2. Provide proof of purchase and a detailed description of the reason for the refund request.
  3. Return the product in its original condition, including packaging, if applicable.

Upon receipt and verification of the returned product, berovlice.space will process the refund within 14 business days.

3. Non-Refundable Items

The following items are non-refundable:

  • Products that have been used or altered.
  • Digital products or services once accessed or downloaded.
  • Gift cards or promotional items.

User Rights and Obligations

Users have the right to request a refund in accordance with this policy. Users are obligated to:

  • Provide accurate information when requesting a refund.
  • Follow the refund process as outlined above.
  • Return products in accordance with the specified conditions.

Limitations and Disclaimers

berovlice.space reserves the right to refuse a refund if:

  • The refund request is made after the specified time frame.
  • The product is returned in a damaged or used condition.
  • The user fails to comply with the refund process.

In no event shall berovlice.space be liable for any indirect, incidental, or consequential damages arising from the purchase or use of products from berovlice.space.

Data Protection/Security

All personal data provided during the refund process will be handled in accordance with our Privacy Policy. We are committed to protecting your data and ensuring its confidentiality and security.

Changes to Policy

berovlice.space reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on berovlice.space. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: berovlice.space
Phone: +4207257465670
Email: [email protected]
Address: Florentinum, Na Florenci 2116/15, 5th Floor, Office 23, 11000 Praha 1, Czech Republic

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the Czech Republic. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of the Czech Republic.